Our helpful staff can help you answer any queries you may have.
08:00 Hrs – 20:00 Hrs
At check-in, a valid driver’s license or passport will be required to be shown from the person who is the lead guest on the booking. The card holder of the card used to guarantee the booking must be present at the reception and must show photographic identification (driver's licence/passport) at the time of check-in. If the card holder is not present, the guest may be refused entry.
Hot-el-Apartments may pre-authorise your card GBP 100 or more per apartment booked before arrival. If using a Visa Electron card, a pre-authorisation will be required at check-in.
All guests must be 21 or over (excluding families with children). A valid ID document will be asked upon check-in. The property will not accept bookings in which guests are under 21.
Private parking is possible on site (reservation is needed) and costs GBP 15 per day. Parking spaces are limited to one space per apartment.
If you plan to check-in after 20:00, please contact Hot-el-Apartments in advance, to arrange late arrival procedures. To arrange a late arrival please call 0131 474 7000 at least one day prior to your arrival date.