Frequently Asked Questions

Do you offer Airport transfers?

Edinburgh Waterfront / Canon Court / Glasgow Central

We do not offer airport transfers. We offer accommodation only services.
Please visit the Location and Directions page for more information on how to get to the apartments.
Edinburgh Waterfront Location and Directions.
Canon Court Location and Directions.
Glasgow Central Location and Directions.

How far from the city centre are the apartments located?

Edinburgh Waterfront Apartments

Edinburgh Waterfront Apartments are located around 2.5 miles from the Edinburgh city centre.
There is a bus “10” that runs regularly from the apartments to Princess Street. Alternatively our helpful reception staff can book you a taxi which should cost around £7-£8.
For more information please visit Edinburgh Waterfront Location and Directions.

Canon Court Apartments

Canon Court Apartments are located around a 15-20 minute walk from Princess Street. There are also 3 different bus lines that stop just outside of the apartments.
For more information please visit Canon Court Location and Directions.

Glasgow Central Apartments

Glasgow Central Apartments are located right in the Glasgow city centre. When staying at Glasgow Central Apartments you will be just around the corner from Glasgow Central Station and less than 5 minute walk from Buchanan Street.
For more information please visit Glasgow Central Location and Directions.

How can I get to the apartments from the airport by public transport?

Edinburgh Waterfront Apartments

From Edinburgh International Airport take the shuttle bus 100 (Airlink 100) bus to Princes Street and then bus number 10 to the Edinburgh Waterfront Apartments.
For more information please visit Edinburgh Waterfront Location and Directions.

Canon Court Apartments

From Edinburgh International Airport take the shuttle bus 100 (Airlink 100) to Waverley bridge, last stop and then take either the bus 23 or 27 from Hannover Street to Canonmills.
For more information please visit Canon Court Location and Directions.

Glasgow Central Apartments

From Glasgow International Airport take the Airport bus service 500 to Glasgow city centre and get off at Glasgow Central Station. Our apartments are just around the corner on Oswald Street.
From Glasgow Prestwick Airport take train service to Glasgow Central Station. Journey time is 50 minutes and will cost you around £7, but with your boarding card you will get a 50% discount so make sure to show it when you buy your ticket. Trains run between 6am and 11pm.
For more information please visit Glasgow Central Location and Directions.

How much does the taxi cost from the airport?

Edinburgh Waterfront Apartments

From Edinburgh International Airport the taxi should cost around £20-£25.
For more information please visit Edinburgh Waterfront Location and Directions.

Canon Court Apartments

From Edinburgh International Airport the taxi should cost around £20-£25.
For more information please visit Canon Court Location and Directions.

Glasgow Central Apartments

From Glasgow International Airport the taxi should cost around £25.
From Glasgow Prestwick Airport the taxi should cost around £65.
For more information please visit Glasgow Central Location and Directions.

Do you offer car parking facilities?

Edinburgh Waterfront Apartments

Yes, we offer underground car parking as well as in the designated spaces outside.
Car parking is free of charge.

Canon Court Apartments

Yes, we offer private car parking in the designated spaces.
Car parking is chargeable. Make sure to display your parking permit which you can obtain from the reception to avoid any parking tickets.

Glasgow Central Apartments

Yes, we offer underground car parking in the designated spaces. Car parking spaces are limited and have to be pre-booked to be guaranteed.
Car parking is chargeable.

Is Wi-fi Internet access available in the apartments?

Edinburgh Waterfront Apartments

Most of the apartments have Wi-fi Internet access available. If Internet access is a necessity for you make sure to mention it during your reservation. You can also use the Wi-fi Internet access at the reception area. All Wi-fi Internet access is free of charge.

Canon Court Apartments / Glasgow Central Apartments

All of the apartments have Wi-fi Internet access available.
Wi-fi Internet access is free of charge.

Can we have guests in the apartment?

Edinburgh Waterfront / Canon Court / Glasgow Central:

Guests are allowed between 8am and 8pm only.
After 8pm and for fire safety the number of people staying in the apartment has to match the number of guests the reservation was made for.

Please visit Terms & Conditions for additional details.

Are there any hidden/additional charges?

Edinburgh Waterfront / Canon Court / Glasgow Central:

No. There are not any additional hidden charges.
If paying with a credit card there is a 3.5% surcharge on all credit cards and international bank cards and 4.5% on American Express cards. You can avoid this surcharge by using UK Visa Debit, Visa Electron, Debit MasterCard or cash.
Guest is also required to provide pre-authorisation during check-in.

Please visit Terms & Conditions for additional details.

Is there a 24h reception?

Edinburgh Waterfront / Canon Court / Glasgow Central

The reception / concierge is available at each property and is open from 8am to 8pm every day of the year. There is also an on-call number which is available outside those hours for late check-ins and emergencies.

Do you offer breakfast / other meals?

Edinburgh Waterfront / Canon Court / Glasgow Central

We do not offer any meals. We offer accommodation only services.
Each apartment is equipped with high quality kitchen (fridge/freezer, pots, pans, plates, cutlery, knives, oven/hob, microwave, kettle, toaster etc) to allow you make your own meals. Each property has a nearby supermarket as well.

How many apartments do you have?

Edinburgh Waterfront Apartments

Edinburgh Waterfront Apartments consists of 23 two bedroom apartments, 8 three bedroom apartments and a three bedroom penthouse.
Most of our apartments are within one block, with few apartments in different blocks but still within the same development. We always aim to keep groups of apartments as close together as possible.

Canon Court Apartments

Canon Court Apartments consists of 23 one bedroom apartments and 18 two bedroom apartments.
All of the apartments are within two adjacent blocks, with most of the 1 bedroom apartments in the first block and most of the 2 bedroom apartments in the second block. We always aim to keep groups of apartments as close together as possible.

Glasgow Central Apartments

Glasgow Central Apartments consists of 13 one bedroom apartments and 13 two bedroom apartments.
All of the apartments are within one block. We always aim to keep groups of apartments as close together as possible.

Can I cancel my reservation free of charge?

Edinburgh Waterfront / Canon Court / Glasgow Central:

Cancellations are free of charge if enough notice is provided.

For reservations of up to 2 apartments you can cancel without any charge by giving us at least 7 days notice (from the day of you arrival).

For reservations of 3 or more apartments you can cancel without any charge by giving us at least 14 days notice (from the day of your arrival).

Please visit Terms & Conditions for full details.

Are rates inclusive of all taxes?

Edinburgh Waterfront / Canon Court / Glasgow Central:

Yes, all rates quoted are inclusive of all taxes unless otherwise specified.

Are pets allowed in the apartments?

Edinburgh Waterfront / Canon Court / Glasgow Central:

Regrettably no pets of any kind are allowed in the apartments or apartment buildings at any time with the exception of guide dogs.

Please visit Terms & Conditions for full details.

What is PRE-AUTHORISATION?

Edinburgh Waterfront / Canon Court / Glasgow Central:

Pre-Authorisation is a swipe on the guest’s card. This is not a charge and no money is taken. The amount is held for the duration of the stay and released after check-out provided there are no damages or additional charges incurred. This is a standard procedure followed by most hotels and accommodation providers internationally (swipe of the card during check-in procedure).

Please visit Terms & Conditions for additional details.